Hi ,

Welcome to this week’s edition of the Grok Software Newsletter, where we bring you the latest updates in Microsoft Dynamics 365, Power Platform, and Copilot. This week, we’re diving into ground-breaking advancements in AI-powered automation, including the latest capabilities of Copilot Studio and autonomous agents.

 

AI adoption in Power Platform has surged 4x year over year, with nearly 600,000 organisations leveraging Copilot’s capabilities. Now, with the introduction of autonomous agents, businesses can automate complex processes, enhance decision-making, and accelerate innovation like never before.

 

For years, Microsoft Power Platform has enabled organisations to build apps, automate workflows, and analyse data using low-code tools. Now, with Copilot as the AI-driven interface, companies can deploy powerful, autonomous agents that work independently to streamline operations.

 

✅ Autonomous Agents  – AI-driven agents that detect events, make decisions, and execute processes without human intervention.

✅ Agent Library – Prebuilt AI agents designed for common business scenarios, allowing organisations to get started quickly.

✅ Autonomous Triggers – AI that reacts to business signals and initiates tasks dynamically.

 

Imagine an AI-powered assistant that:
🔹 Automatically processes invoices and updates records.
🔹 Handles customer service inquiries without manual intervention.
🔹 Manages supply chain operations, adjusting workflows based on real-time data.

With Copilot Studio, organisations can deploy these AI agents effortlessly, enabling seamless end-to-end automation.

 

Accenture, a global leader in IT services, is leveraging Copilot Studio’s autonomous agents to enhance workforce efficiency and improve customer experiences.

 

40% increase in operational efficiency

10–20% improvement in customer satisfaction

15% reduction in operational costs

— Rich Holsman, Senior Managing Director, Global Data & AI, Accenture

 

This is just the beginning. As businesses embrace AI-driven automation, the potential for efficiency gains, cost savings, and innovation is limitless.

 

 

 

Microsoft Power Platform continues to revolutionise low-code development, making it easier than ever to build powerful applications and workflows.

 

🔹 Simply describe your business challenge, and Copilot will generate:
✔ Process models and automation recommendations
✔ User roles and workflow logic
✔ AI-powered suggestions for optimisation

 

This is low-code development at its smartest, accelerating solution building while reducing complexity.

 

With AI-driven automation comes the need for enhanced security and governance. Microsoft has introduced:

 

Managed Security & Managed Operations – Bringing advanced threat protection, proactive alerts, and seamless disaster recovery to:

✔ Power Apps
✔ Power Automate
✔ Copilot Studio
✔ Microsoft Dynamics 365

 

Integrated into the Power Platform Admin Centre, these capabilities ensure AI-driven solutions remain secure, scalable, and compliant.

 

Microsoft Power Platform isn’t just about adopting AI—it’s about becoming an AI-first business.

✅ Accelerate automation with autonomous agents
✅ Develop smarter, faster solutions with AI-powered low-code tools
✅ Enhance security & governance for seamless AI integration

 

The AI revolution is here, and Microsoft Dynamics 365, Power Platform, and Copilot are leading the charge. At Grok Software, we’re committed to keeping you ahead of the curve with insights, best practices, and cutting-edge AI innovations. We specialise in helping businesses implement and maximize their full potential through Microsoft tools. Whether you need to automate a single process or revolutionise your entire workflow, we have you covered! 

 

 

We offer a complimentary consultation. Our experts will provide tailored recommendations and insights on how we can meet your specific needs.

 

If you have any questions, please email us at enquiries@grok-software.com. 

 

Thank you, 
The Grok Software Team